The initial concept of the Know Diabetes website was created by a focus group in 2012 of diabetes service users in Hammersmith & Fulham. The website gradually expanded its area to match the amalgamations in local NHS diabetes services, first to Kensington & Chelsea and Westminster, then to Hounslow and Ealing and later to Brent, Hillingdon and Harrow.
In 2017 our eight NHS CCGs launched an award-winning diabetes strategic transformation programme and the website was refreshed and expanded to create the Know Diabetes Service.
Website traffic for the Know Diabetes website increased 8 fold in 2021 to half a million page views and people from all over the world now visit the site to enjoy the latest resource. People living in NW London can also gain access to view their personalise healthcare record and see their latest healthcare results.